VYKA

Leading insurance provider – North America

Challenges:

  • – Bad Application Performance.
  • – Non-intuitive UI/UX.
  • – Very high API response time causing customer dropouts.
  • – No consistent documentation to support further development.
  • – No visibility on design causing imminent failures on scale.
  • – A very high number of bugs reported in the current applications.
  • – No specific test cases and no dedicated QA team.

Solution:

  • – Entire code refactoring and rearchitecting to meet business needs.
  • – Adding unit tests to ensure bugs are detected and reported early in the pipeline.
  • – An entire suite of Manual testing, including regression, smoke, and sanity.
  • – Automation Testing using Selenium and Cucumber to reduce manual effort.
  • – Complete agile project management to detect RAIDs early.
  • – Reporting Tool: Confluence and Jira.
  • – PaaS – Heroku (CI/CD Pipeline)
  • – Web Accessibility Tool (Wave)

Impact

  • – Better reusability of code.
  • – Proper documentation to expedite development processes.
  • – Alignment of technology teams with business.
  • – Rolled-out applications and features are nearly bug-free.
  • – Confidence in business due to highly efficient QA processes.
  • – Increase in customer satisfaction.

Recent Cases